We Have Answers!
Q: What are your hours of operation?
The plant operates from 7:00 AM till 3:30 PM, Monday to Friday. Eastern Time.
The office operates from 8:30 AM till 5:00 PM, Monday to Friday. Eastern Time.
We are closed on weekends.
Q: What currency do you accept?
All payments will be made in Canadian or USA funds as per our quotation.
If paying by wire transfers, please contact our credit or sales department for bank routing instructions and other information. We will process your order on the receipt of the wire money transfer.
Q: Can I pay by credit card?
Q: Can you provide a certificate of analysis of the alloys used?
Yes – either we can use our X-Ray Fluorescence Analyzer, as we are certified by the government of Canada and we can provide you with our own certificate. Alternatively, we can provide one from an independent laboratory – your choice!
Q: Where are you located?
Q: How can I calculate the approximate weight of pure lead?
Please go to the online calculator and choose the appropriate shape, then in put in your sizes. If you want just lead, go ahead and push calculate otherwise choose the amounts of alloys required and then click calculate.
Remember the default is always 100% lead but you can make any alloy 100%.
Q: What kind of anodes can you make?
We can make your anodes from any combination of alloys. For example, 2% tin – 4% antimony, balance lead, or any other combination you require.
Q: What style of hook do you have?
On our web page under anode hooks you will see our standard bronze hooks; we also can fabricate a hook by bending copper bars to your desired shape, we also can weld copper eyelets or lifting lugs. Click here to go to our Hooks page!
Q: Can I buy raw material such as tin, antimony, cadmium; lead, etc to make my own mixture?
Certainly. We will sell you any combination you may require.
Q: Will you do custom work to my specifications?
Yes we will. From prototype, through to finished product. The staff in our fully equipped machine shop works together with our lead burners as a team to complete your project.
Q: Do you make service calls to fill equipment, such as, front end loaders, or stationery equipment?
Yes. This is a common problem for people with large equipment in mines or front end loader just too large to dismantle. We will go anywhere.
Q: Will you make a die to the shape that I require?
Not a problem. If we do not have your shape or size in stock we can custom make it usually within 5-10 business days.
Q: Is extrusions all you do?
No. If it is made of lead or has any combination of lead alloy on or around it we will cast it and/or machine it to any size and shape.
Q: Do you make counterbalance weights?
We do weights for elevators, cranes, fork lifts, back hoes, turbines, race cars, industrial antennas, doors, submarines, boats, go carts, curtains, fans, wire, hoses, work out suits, speakers, post it notes, life boats, keels, high reach equipment, theatrical stage, and so much more!
Q: I want lead for density but do not want to handle it. What can be done?
We can use many different coatings to protect you and your team from exposure to lead, example, powder coating your parts, painting or plastisol coating them just to name a few.
Q: Will you use my lead or mixture to make my product?
Not a problem. Just bring it in or send it to us.
Q: Can I open an account?
Q: How do I get my order?
We ship worldwide via many different carriers. You can also pick it up at the plant.
Q: May I see your plant operation?
Certainly. Just call us ahead to arrange a convenient time.
Q: We need radiation protection for our lab or plant – can you help us?
We have a full line of sheet lead as well as lead bricks custom made to your specifications; we also laminate lead to plywood or dry wall. We can also provide installations at your facility.
Q: We need to fill containers for storage of radio active material, can you do this?
Yes. We will make and / or fill your containers as per our nuclear pouring procedures, which include preheating of each container to 350 degrees then start a slow continuous pour while keeping container at a set temperature until full, then slowly remove heat from bottom up in order to eliminate any voids. We will issue certificates of compliance with each shipment.
Q: Can I provide my own drawing or sketch?
You can certainly provide your own drawing or sketch.
If required by Alchemy, we are delighted to assist you with an engineered drawing for a minimal fee. Should you decide to proceed with the order, the drawing fee will be deducted from the final purchase order price.